Suite 6, Level 1
5-7 Discovery Drive
North Lakes QLD 4509

PH. (07) 3482 2457
Service Costs

The Australian Psychological Society (APS) recommends a rate of $260 per 45-60 minutes for psychological services. To better enable families to access our service we charge a lesser rate of $175 per session. Under the Better Access initiative you may be eligible for a Medicare rebate (currently $87.45) for specific psychological services. Please contact us on ph. (07) 3482 2457 for further information or consult with your general practitioner or medical specialist.

If you carry private health insurance, you may  be able to claim a rebate on psychological services. Please contact your health fund to check your eligibility. Please note, you cannot use your private health insurance ancillary cover in conjunction with Medicare rebates for psychology services.

Payment is required on the day of service. We accept Mastercard and Visa. We also accept cash. We do not take American Express or Diner's Club cards or cheques. We also have an electronic Medicare rebate facility or you can claim online via the MyGov website ( or app. We do not have facilities to process private health rebates.

Group Programs

The cost of group program varies according to the type of program. Please contact us on ph. (07) 3482 2457 for further information.  

Cancellation Policy

We recognise that there are circumstances beyond the control of clients that may lead to an appointment being missed or cancelled with short notice. However, in order for us to continue to operate a supportive service for families, it is necessary to charge a fee for all missed appointments and short notice cancellations, regardless of the reason for not attending the appointment (e.g. a child falling ill on the day of the appointment).  

If you are unable to attend an appointment, it is essential that you contact us as soon as possible to advise you will not be attending. Outside of business hours a message can be left on our secure telephone message bank or you can email us at

Unfortunately, we are unable to fill cancelled appointments at short notice. There will be a fee if we do not receive 48 hours notice of your intention to cancel or if you do not attend a booked appointment. Efforts will be made to reschedule your appointment in a timely manner; however, the cancellation fee for the missed or cancelled appointment will still apply.

As a courtesy, we send text reminders to clients three days prior to their scheduled appointment. It is the client's responsibility for keeping track of appointments and for notifying us of a need to cancel or reschedule an appointment. The cancellation fee will apply if we do not receive 48 hours notice, regardless of whether or not our text reminders are received. Please note that Medicare and Private Health funds do not rebate for missed and cancelled appointments.

© Child and Adolescent Development Service (CAADS) 2020
ABN 50166439238